Privacy Policy

Effective Date: July 2026

Balance Mobility Physical Therapy ("we," "our," or "us") is committed to protecting your privacy.

Information We Collect

We may collect:

• Name
• Phone number
• Email address
• Mailing address
• Insurance information
• Medical information necessary to provide physical therapy services
• Appointment and communication records

How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Provide physical therapy services
• Verify insurance benefits
• Process billing
• Communicate regarding appointments and treatment
• Respond to questions and requests

SMS Communications

By providing your mobile phone number, you consent to receive SMS messages regarding:

• Appointment scheduling
• Appointment reminders
• Treatment follow-up
• Insurance verification
• Billing inquiries
• Customer support

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out at any time.

Reply HELP for assistance.

Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Sharing of Information

We do not sell your personal information.

We may share information only as necessary with:

• Insurance companies
• Healthcare providers involved in your care
• Billing companies
• HIPAA-compliant service providers
• Government agencies when required by law

Security

We take reasonable administrative, physical, and technical measures to protect your personal information.

Contact

Balance Mobility Physical Therapy
352 86th Street
Brooklyn, NY 11209
Phone: (929) 500-0180
Email: dr.sayda@balancemobilitypt.com